VMAX 960H Flex Manual. 7. 4-Channel 8-Channel 16-Channel DW-VA1P4 DW-VA1P8 DW-VA1P16 DW-VA1P41T DW-VA1P81T DW-VA1P162T DW-VA1P42T DW. Supported/Affected Devices. 1. DW Tech Support. 37512 If you're still having trouble or need more information, please call us today at (866) 446-3595. 1. VMAX 960H Flex Manual. Get help from Digital Watchdog’s Technical Support professionals. To learn more about the VMAX A1 G4 solutions, click here. Remove the four mounting screws that secure the hard drive to the inside of the DVR. Default LoginVMAX Series (960H) VMAX A1 Series (2. Stream (primary stream). 1MP cameras@30fps (1080P) up to 5MP, ONVIF, 8 port PoE switch built in, HDMI, VGA, 4 Sensor Input, 1 Relay Output, 1ch Audio Output, Pathfinder Auto Port Forwarding, Event Notifications via Email, Automatic Device Discovery, Pivot Central. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. 3595, Monday – Friday 9:00 am-8:00 pm EST. 2. Get help from Digital Watchdog’s Technical Support professionals. Download it for free and get started with your security system. When troubleshooting video loss or video issues with the VMAX IP Plus, consider the following: Power Cycle. November 17, 2023 at 11:36 PM PST. VMAX A1 Series (2. 0. H. From 2. Skip to content Agent Portal. Select Network, then select Pathfinder. Complete the form below and a DW® representative will be in touch. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. Nov. Disconnect the power cable and SATA cable from the attached hard drive. Get help from Digital Watchdog’s Technical Support professionals. H. 0:41. Technical support and maintenance services are available. Stage 2 – Product End of Life (EOL): The product has been discontinued and. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. 255. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. To set the NVR up on the network, we will need to have it obtain an available IP Address. 2 Software for Mac-v2. 4. Forum. Password. By default, multiple Digital Watchdog VMAX products installs with default user. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). 1. This article will outline some troubleshooting methods to resolve video loss for new and previously installed analog cameras. Digital Watchdog engineering has discovered an issue where the VMAX A1 Plus™ is prevented from communicating with our Pathfinder (P2P) service in a timely manner. VMAX Flex 4- and 8-Channel Firmware v3. DVR Digital Watchdog VMAX IP G4 DW-VG416 T16P Series User Manual. For Immediate Release . 2. Complexity: Medium to High. Full D1 (720X480), 2CIF, or CIF - variety of resolutions, giving the highest possible digital recording quality across multiple channels. My Watchdog. 1. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. New PTZ camera support: DWC-MPTZ830XW, DWC-MPTZ336XW. 1. Extract the contents of the downloaded folder. 2. DW Blackjack® units will typically not require a login to access the OS, but VMAX® DVRs and NVRs do require the user to. It didn't happen. The VMAX IP PLUS™ is an easy to use PoE NVR that allows you to go from power up to monitoring in less than three minutes! The VMAX IP PLUS™ is available in 4-*, 8-* and 16-channel models with bonus management for up to *five additional channels. By default, the NVR is set to IP Address – 192. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. For Immediate Release . To connect to a site: Click on your site from the Site List panel. 1 MP). This PDF guide covers all the features and functions of the DVR, from installation to playback. The VMAX IP Plus and VMAX IP G4 recording units can be configured to send out email notifications through an Internet connection when specified events are detected, such as motion detection, video loss,. Date Created: March 2, 2020-----Recording Errors. This helps to connect as well as control Digital Watchdog’s CCTV cameras on PC. Product Description. net as the server. Do not disassemble or reassemble the product. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. Enjoy the convenience of graphical. Insert your replacement hard drive and replace the four mounting screws to. Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. VMAX® A1 Plus™ Universal HD over Coax 8-Channel Digital Video Recorder Find a Reseller Request a Demo Contact Us FAQs. With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. Once logged-in as the Administrator, right-click with the mouse and select Menu. Full hd network video recorder (2 pages) Network Hardware Digital Watchdog Compressor DW-CP04 User Manual. To report an issue with this product, Self-Publish with Us. It also includes the specifications, features and accessories of the NVR. 1. 168. VMAX Analog Series (960H) VMAX A1 Series (2. Default ID: admin. 3. Follow these details to prevent material damage or personal injury. 0 or newer. Please complete and submit a request form through the Digital. 6: Upgrade to 3. Select a DDNS Server. Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. Use the following flowchart to troubleshoot DDNS connection issues. Fcc Information. Menu. This article will outline how to connect with a. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). VMAX IP Plus 4-channel PoE NVR with 5 virtual channels Learn more. To enable Pathfinder: At the VMAX® A1, log in as the Administrator. 0. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . 1 . 1. VMAX 960H Core 16-Channel Firmware v6. At the DVR itself, log in as an Admin, right-click with your mouse, and select Menu > Network > Network. The VMAX A1 Plus can record 1080p video. Related Articles. 4. News & Events Events Calendar. 3 VMAX A1 G4™ DVR 1. The boot logo will display. Digital Watchdog Knowledge Base . 1. The Security Settings window will display. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Click the Upgrade button, located next to the current firmware Version. Do not touch the product with wet hands. Click on the Security tab, then click the Custom Level button. When paired with the revolutionary. Resolving Camera DHCP Addressing Issues Before Adding to a VMAX IP Plus. PDF manual · 72 pages English. APP. First Generation VMAX® A1 Series (S/N begins with “VAH”) (Firmware begins with 7. Related Digital Watchdog VMS Apps: C3™ CMS, VMAX Web Viewer. The Digital Watchdog Support KB is currently undergoing construction. 54 Previous Firmware Version: v1. 1. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. 168. The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up. This article will outline some troubleshooting methods to resolve video loss for new and previously installed analog cameras. It is recommend - ed that the user read the entire instruction manual for complete and proper installation and usage. 2. 17605. Jason, I found the following for DVR Vmax Flex: Reset procedure is as follows, Press and hold the OK button on the remote for 45 seconds, it will beep many times, a screen will pop up and ask you to reset, select YES. Stay current with all DW® solutions at: Router 1 3 2 DW’s CCIP (Closed Circuit Internet Protocol) encryption is an exclusive DW technology that provides an encrypted RTSPThe DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. Case Studies. Name your site. Related Manuals for Digital Watchdog Vmax 960 H. ) Click the Check button to check for available updates. Follow the instructions below to update the DVR to the latest firmware build: Download the latest. In the event of System errors, software corruption, or display issues, Recovery Firmware files can be applied as a final troubleshooting step. The reset will default it to factory, which is No Password at all. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. 1. com digital-watchdog. This will make the upcoming steps easier. The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. 2. Default User ID: admin. Last Edit: October 11, 2023. Get help from Digital Watchdog’s Technical Support professionals. Recovery Firmware for the VMAX IP Plus. 31-v6. In the Setup Menu, Select Network, then select the Network menu. Digital Watchdog® Introduces Next Generation VMAX® IP G4™ NVRs . You are using an unsupported browser. 446. 2. Title Type Release Notes Version Update Date Compatibility Size; ACS v2. * Always back up the database and license key information before upgrading to newer build or. Third Generation VMAX® IP Plus Series v1. Complexity: Medium to High. 3572. To set up Email Notifications for a VMAX® DVR: If you have not already logged in to the unit as the Administrator, at the recording unit, right-click with the mouse and enter the User ID and Password of the Administrator profile to log in. Disconnect the power cable and SATA cable from the attached hard drive. MORE DETAILS: Additional information about this protection plan is available within the “Product guides and documents” section. digital-watchdog. 446. 60 Release Date: June 14, 2022 New. 446. Please update your browser to the latest version on or before July 31, 2020. Adjust the REC. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. 264 Digital Video Recorder. To set up a PathFinder connection at a VMAX IP Plus: Log in to your VMAX IP Plus as the Administrator. Case Studies. Use the following flowchart to troubleshoot DDNS connection issues. Consider Making a Small Donation: "Just. If you wish to modify or create a new user, then it must use the above password requirements. Related Digital Watchdog VMS Apps: C3CMS. Use the following flowchart to troubleshoot video display issues when using the web viewer to monitor your DVR. Enter the network connection information from the DVR. This mobile application allows users to monitor their VMAX® A1 Plus recording units using either direct connection (IP Address), DDNS, or Pathfinder (P2P). This may cause issues with capturing video. Scroll through the Security Settings list and set all ActiveX settings to either Enable or Prompt. 1, the system will keep the same password. Troubleshooting Video Loss For VMAX IP Plus-----Affected Roles: Administrator. 9262 [email protected] MP) VMAX A1 Plus Series (5 MP) VMAX IP Plus Series . Default Settings. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. 1. Click the Apply button, then the OK button to save the changes. On the Network menu, set the NVR to a DHCP (Dynamic) Network Type. Learn how to use the H. Affected Model Numbers: VMAX A1 Plus DVRs (DW-VA1P4xT, DW-VA1P8xT, DW-VA1P16xT) New Firmware Version: v1. This article will outline some troubleshooting methods to resolve video loss for new and previously installed analog cameras. Press Releases. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. My Watchdog. DW Spectrum - FQDN or. See the product’s specifications at the end of this manual for more information. 1. The camera then encrypts its RTSP stream a second time using TLS, using the encryption's user ID and password. High CPU Usage Troubleshooting. If you include the incorrect version or more than one version on the USB, the. Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. DW Sales: 866. You are using an unsupported browser. g. Case Studies. Download the recovery firmware files from the link above. VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and analog up to 960H. If you make a mistake, click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Digital Watchdog DW-VG494P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, Black. Page 1 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 1. Skip to content Agent Portal. Under the Camera Management tab, locate and click on the Advanced button. 0 or newer. To enable Pathfinder: At the VMAX® A1, log in as the Administrator. 3 VMAX A1 G4™ DVR 1. 1MP) Navigate to the System Information menu. If you wish to modify or create a new user, then it must use the above password requirements. Digital Watchdog will not be liable for the loss of data or consequential damages (including without limitation, damage to recording media) resulting from this process. This model can be. Digital Watchdog’s Star-Light Plus™ technology allows cameras to continue clear surveillance in low-light environments. The. VMAX® A1 G4™ SERIES DVRS. Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset. Connect a local display monitor (HDMI or VGA only) and a USB mouse to the NVR. Case Studies. DW® | Complete Video Surveillance SolutionsDW-VMAX, DW-VF, DW-VF960H, DW-VC, DW-VMAX960H, DW-VMAX480: System time inaccuracy: Time records affected; outdated/discontinued product. Power the DVR off, wait five (5) seconds, then reconnect power to the unit. Use the following flowchart to troubleshoot monitor output issues with your DVR. This will determine how the site. Quickly find and. Help Desk Software by HappyFox. Low: Oct 01, 2019:. By default, the machine should log in with username admin and an empty password field. 0. To learn more about the upgrading process, you can read Upgrading Firmware For A VMAX A1 (2. 9 * Digital Watchdog DW-VMAX480D 16 2. On occasion, recording issues may arise as a result of. Digital Watchdog recommends avoiding connecting an external PoE switch directly to the VMAX IP Plus as this may potentially damage the system. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. Next, click the “Setup” button for the 2nd. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. Skip to content DW Homepage. 2. Your computer can only have one Cox Business Security Solutions app. Vmaxd1 advanced h. 0. Quickly find and. Phone: 866. The VMAX A1 Plus (5 MP) and VMAX A1 G4 (4K) DVRs feature Audio-In and Audio-Out (I/O) support, which enables users with the ability to. Quickly find and download information about our products, including. Networks are typically comprised of two main parts: Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. x. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. Network Setup For A VMAX A1 Plus . VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. VMAX® A1 Plus™ Universal HD over Coax 8-Channel Digital Video Recorder Find a Reseller Request a Demo Contact Us FAQs. Phone: 866. The VMAX A1 Series DVR archives and stores camera video to its local hard drive as cameras stream video. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). DW® Logo Merchandise. Right-click in the Live View area, then select “Menu”. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. Contents Introduction 3 Workflow 4 Installation Worksheet 5 Default DVR Login 6. Note: If you are using a Windows OS to test the NIC, please read Standalone Network Interface Card Troubleshooting (WinOS). Go to the Site menu to register a new site with the QR code scan. 55 MB: Download: View All Software. 4. Page 1 Quick Start Guide Quick Start Guide STEP 1 – CONNECTING THE DVR STEP 2 – POWERING UP THE DVR 1. Related Articles. net as the server. 888. 1. In the event of System errors, software corruption, or display issues, Recovery Firmware files can be applied as a final troubleshooting step. For File Name, click the edit button (pencil icon) and enter a name for the Export file. 1MP DVR and the steps to. 17-Jul-2023. This article will provide the list of. 0. VMAX® A1 PLUS™ SERIES DVRS. R. Before using the system, please read this User Manual and keep it for future reference. DVR Digital Watchdog VMAX User Manual. Digital Watchdog has a lot to share about the latest version of their dynamic DW Spectrum® IPVMS, new MEGApix® CaaS edge cameras powered by DW Spectrum® IPVM. Click the Search button to scan the network for connected cameras. A. 0 firmware update interrupts Push Notifications for DW Mobile Plus: Recording management is unaffected, push notification fails: Low: Dec 15, 2021 From the HDD Menu, check the Capacity and Free Space of the hard drive. Supported/Affected Devices. Get help from Digital Watchdog’s Technical Support professionals. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. Quickly find and. Please update your browser to the latest version on or before July 31, 2020. Digital Watchdog (DW-VP123T8P) 3 Terabyte. warnings, and more. Click the Check button to prompt the HDD Health Check window. By forwarding ports. 1 MP) VMAX A1 Plus Series (5 MP) VMAX IP Plus; DW Compressor Series . Carefully place a hand on the hard drive, to hold it in place, and turn the DVR over. Compare Products to. Enquire your vendor for repair. Get help from Digital Watchdog’s Technical Support professionals. 5. 5. 22-Jun-2022. 1. VMAX A1 Plus Series . Jason, I found the following for DVR Vmax Flex: Reset procedure is as follows, Press and hold the OK button on the remote for 45 seconds, it will beep many times, a screen will pop up and ask you to reset, select YES. Adjust the REC. VMAX IP Plus Network Troubleshooting. IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. 1 MP) VMAX A1 Plus Series (5 MP) Troubleshooting. VMAX IP 8- and 16CH firmware v5. x: Upgrade directly to DW Spectrum 4. 3 ®VMAX IP G4™ Cautions Read Before System Operation . Click the Check button to prompt the HDD Health Check window. If you are able to connect with the server through your current network connection, the login page of the server’s web client will display. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. 2. If you do not know the model number or generation of your VMAX® A1, inspect the sticker on top of the VMAX® A1 or the current firmware version (located in the System Information menu). By default, the NVR is set to an IP Address of 192. If you're still having trouble or need more information, please call us today at (866) 446-3595. 1. 1. Complexity: Medium to High. See also: iMessage Won’t Send Pictures. When using a connected AHD, HD-TVI, or HD-CVI camera, the VMAX A1 Plus allows users to communicate and manage cameras directly at the recording unit or through a web browser. By default, the HTTPS Port will be set to Port 443. Up the Coax (UTC) remote configuration is available with all compatible cameras. The Advanced Camera Management menu will display. . Enable the “Use Pathfinder. DVR Digital Watchdog VMAX HD User Manual. Please update your browser to the latest version on or before July 31, 2020. Developer's Description. . Simply download the app and type in your DW Spectrum’s IP address or NVR’s IP Address/URL, port, user. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Press Releases. Do not disassemble or reassemble the product. It states on the DW website. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. 255. com Supported/Affected Devices. 6. DW Tech Support. It is suspected that this may be caused by the DVR system’s function. Use the following flowchart to troubleshoot a non-responsive standalone DVR or NVR unit.